Politique de remboursement

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund of store credit or exchange.

All merchandise are made to order and shipped directly from the designated fulfillment centers. Please choose carefully when making the purchase.  We will accept the following return and exchanges and with reasonable grounds.

There are quality control in the fulfillment centers prior to shipment.  In the event, product/s that has a defect, poor production quality, a shipment error on the size ordered are eligible for a replacement of the exact item/s at no cost to you including shipping.

If the shirt does not fit, we will allow an exchange for the right sizing with the same item/s . However, you will take care of the shipping cost.

Since all products are made to order, we cannot replace it for another item/s.

Smartphone cases could be exchange for another color, selection or a store credit will be issued  upon receiving the returned item/s.

We would like the customers to enjoy their experience shopping at the store and we will make all the effort to accommodate the return policy within reasonable situation/s.

To be eligible for a return, your item/s must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return:  Please take a photo of the item/s and email them to contactyoonique@gmail.com.  When approved, you will received a return authorization number and a shipping label.  Mail the package to:

YOONIQUE Creations - 229 Brannan Street,  #10G San Francisco, CA  94107

Please email: contactyoonique@gmail.com  when you have any questions.

Thank you for your understanding and support.

 

Gratefully,

YooniqueCreations Team